At Safegrow Trade, we work to process and deliver orders quickly and efficiently. Customers can request order cancellation according to the terms mentioned below.

Order Cancellation Eligibility

• Orders can be cancelled within 6 hours of placing the order.

• Cancellation requests must be submitted before the order is processed, packed, or dispatched.

• Once the order has been packed or shipped, cancellation requests will not be accepted.

Cancellation Process

To request an order cancellation, customers must provide:

• Order ID

• Customer details

• Reason for cancellation

Our team will review the request and confirm the cancellation status.

Refund for Cancelled Orders

• If the cancellation request is approved, the refund will be initiated within 2 working days.The refund will be credited through the original payment method used during the transaction.Processing time may vary depending on the bank or payment gateway.

Non-Cancellable Orders

Cancellation requests will not be accepted for:

• Orders cancelled after 6 hours of order placement.

• Orders that are already packed, dispatched, or shipped.

• Customized orders or bulk business orders that have entered processing.

• Special procurement orders arranged specifically for customers.

For any cancellation-related queries, please contact Safegrow Trade customer support.

Thank you for choosing Safegrow Trade.